Ordering and Receiving Your Report

Enter Name, Email and Address

Start by entering these three pieces of information. This allows us to retrieve preliminary information and send you a secure link to continue the process.

This step enhances the security of your order. Sending a unique link to your email account greatly reduces the chance of someone entering information on your behalf. We also ask you to enter your address at this time, as it allows us to pull up preliminary information about you so that you can answer security questions before submitting further information and your request for a report.

Retrieve Code

Next, you’ll need to answer a series of brief questions to verify your identity. These may ask about previous street addresses, banks or student loans.

If you’ve ever requested your credit score through a credit bureau such as Equifax or Transunion, these questions are similar, as they’re based on information collected by consumer reporting agencies. Typically, the questions are in multiple-choice format, with one answer being correct. All questions are centered around information associated with your identity.

Provide Your Info

Enter your identifying information into our brief submission form. You can pay with a credit card, and our site is encrypted by Verizon Cybertrust Security to ensure total protection of your data.

Your security is our number-one priority. Our advanced servers, designed with mirrored hard drives and failover redundancy technology, are located in a state-of-the-art collocation facility that is always staffed — day and night — to provide an immediate response to any incidents. We utilize a variety of techniques to ensure the highest security possible, including:

  • Secure Sockets Layer (SSL) protocol
  • 128-bit Data Encryption
  • Public-Private Key Pair
  • Multiple Firewalls
  • Intrusion Detection
  • Filtering Routers
  • Tape Database Encryption
  • Nightly Backups
  • Offsite Archive Storage

When it comes to security, we don’t take shortcuts. Passwords are needed to access any portion of our network, and we give clients their own private login information. In addition to a highly monitored password and authentication system, we also employ thorough policies and procedures for physical destruction of sensitive data, including shredding and disk wipes. If you have any questions about the security of your data, feel free to contact us.

Review Report

Within 10-15 days, you'll receive a copy of your complete background check by secured, confidential mail. Review your report thoroughly for errors and revealing information.

It’s important to note that you’ll receive your report in a raw data format. This shows everything that is retrieved when a consumer reporting agency pulls a report on you. Some of this information may be incorrect or may belong to another person.

Do not panic — this information is included to educate you on what may be included in a background check performed by an employer, a volunteer organization or any other entity that performs a background check on you. Typically, consumer reporting agencies take this raw data, comb through it and filter out the information that is relevant to your person. However, if someone has a similar name, lives in the same location, or has a similar birthdate, their information may get confused with yours. Despite stringent industry guidelines, this occasionally does happen. Knowing this information ahead of time will protect you during future background checks and give you the knowledge you need to defend yourself.

Take Action

If necessary, take action to "clean up" your information. This might include deleting pictures from social media sites or contacting courts to remove erroneous records. Included in your report is a bonus Job Seeker Resource Guide, which you can also read about on this page. This guide gives you the information you’ll need in the case that you have a qualm with any data on your report. Though JSI cannot "fix" or "erase" any of the data on your report, we can point you in the right direction to get the issues resolved.

Digital Verification Badge

In addition to extra printed copies of your report that you can provide to potential employers, we'll also provide you with the JSI Digital Verification Badge, which enables you to quickly and easily show potential employers that you've completed a background check. The badge itself is a QR code, which can be implemented into social media profiles, placed on resumes, and more. When a hiring manager or HR professional clicks or scans the QR code, they're taken to your personal verification page, which confirms the results of your background report.
Learn how to use your Digital Verification Badge
Learn how to upload your Digital Verification Badge to LinkedIn

Bonuses Included with Your Report

Employer Verification Certificate

One of the advantages of obtaining a report from Job Seeker Insight is that you can show it to a potential employer, eliminating the need for them to perform their own check. But how do they know your report is real?

Along with your report, we'll provide a verification certificate to give to your interviewer. This provides our company contact information and directs the recipient to call our 800 number or go online to verify your background report.

In addition to taking away liability and costs from your potential employer, it gives them peace of mind. JSI is an industry leader with an established history working for Fortune 500 and publicly traded companies.

Job Seeker Resource Guide

Once you have your report, it's important to know what to do if you find false or misleading information. As part of your report, you'll receive a free educational guide that will point you to relevant websites and contact information should you have an issue.

Our guide will also help you learn about your rights as a job seeker. For instance, did you know that different states have varying laws regarding the reporting of adverse information?

  • In Kansas, Maryland and Massachusetts, employers can obtain information beyond the past seven years if you will make $20,000 or more per year
  • In Maine, however, information more than seven years old can only be reported if you will make $75,000 or more per year

With so much variance in state laws, potential employees are often denied jobs because of information that technically can't be used against them. Job Seeker Insight's Resource Guide gives you the tools to be empowered.